By placing your order you are agreeing to the terms and conditions set out below. Use of any functionality of crumbsbrewing.co.uk constitutes acceptance of the Terms and Conditions.
Any personal information provided by you is confidential and will not be passed on to any other companies or organisations not affiliated with our online business.
Crumbs Brewing reserves the right to amend these Terms and Conditions without notice at any time. Your continued use of this site after changes are posted will constitute your acceptance of the changes to these Terms.
You must be aged 18 or over to purchase alcohol. It is an offence to sell alcohol to anyone under the age of 18 in the UK. When ordering and making a payment you will be required to confirm that you are aged 18 or over.
If your order is a gift and contains alcohol, the recipient must also be aged 18 years or older. An adult over the age of 18 will be required to sign for delivery.
We aim to ensure the prices shown are correct. If an error does occur, we will make every effort to contact you to confirm if you would like to proceed with the order at the correct price.
While every effort is made to supply all items listed online, there are instances where this may not be possible. In these cases, we will contact you and offer a substitute for the same or greater value.
We reserve the right to withdraw or replace products online without notice. Merchandise prices and specifications are also subject to change without notice.
We make every effort to ensure that the information on this website is correct. However, Crumbs Brewing takes no responsibility and shall not be held liable for any information relating to a third party that is incomplete, inaccurate or out of date.
Even where your payment is accepted by our systems, no contract shall exist until Crumbs Brewing have dispatched the items to you.
Crumbs Brewing will not be held responsible for any loss, consequential loss or damage to any individual or business which may have occurred from the use (or misuse) of any product or any information contained on this website.
Payment can only be made using credit/debit cards through Stripe. We can also take orders by phone, email us at [email protected] to arrange.
Card payments are made through a secure server. Crumbs Brewing does not store your financial details. Your personal details are not passed to any third party.
Payment will be taken at the time of ordering.
We always aim to deliver your order promptly but cannot accept liability for delay.
Deliveries must be signed for by a person of 18 years or older. If our couriers are in any doubt about the age of the recipient on delivery, they will request ID. We reserve the right to cancel the delivery if the age and identity of the recipient is in doubt.
It is the responsibility of the customer to report goods damaged in transit.
We shall not be liable to pay any compensation to you, other than any refund as stated below.
No compensation can be offered for loss of wages due to failed or late deliveries.
Customers accept responsibility for the safe storage and use of the products upon receipt. Crumbs Brewing is not liable for damage caused by customer mishandling.
Alcohol is best enjoyed in moderation. Use your loaf!
RETURNS, REFUNDS AND CANCELLATIONS
If goods are to be returned to Crumbs Brewing, they must be returned in their original packaging. You will be refunded for the goods once received back into our warehouse, minus applicable shipping costs, unless the return concerns faulty or damaged goods.
Contact us at [email protected] if you would like to return your goods and we will help you to do this. Return shipping will be paid by the customer except in cases where goods are faulty, in which case they will be reimbursed to the customer.
If there is a problem with your order or items are faulty, please contact the helpdesk at [email protected].
If an attempted delivery is obviously damaged, you are within your rights to refuse the order, at which point it will be returned to us. If you choose to do this, please contact our helpdesk at [email protected] and we will either resend the order, or a issue a full refund, whichever is preferable.
We cannot accept responsibility for delivery failure if you provide an incorrect address and postal code or incorrect contact telephone number. Please check this information when placing your order.
As our online gift vouchers are issued as a code (sent automatically when placing the order) we are unable to offer a refund on these purchases.
This does not affect your statutory rights.